Shop Supervisor
Join GADGETS4UK ENTERPRISES LTD and take responsibility for the day-to-day management, organisation and performance of our shop and staff.
Lead the shop. Manage the team. Drive performance.
We are looking for a Shop Supervisor to oversee the daily operation of our Brighton shop and coordinate our retail and repair teams.
You will be responsible for maintaining high operational standards, organising staff, monitoring performance, managing stock, overseeing pricing and displays, and ensuring the shop operates efficiently.
The role requires strong leadership, organisation and decision-making skills, with responsibility for ensuring that the team, store environment and operational processes consistently meet company standards.
Responsibilities
Shop Operations
- Manage the day-to-day operation of the shop and repair department.
- Organise and distribute staff schedules according to operational requirements.
- Ensure the shop is organised, clean and maintained to company standards.
- Ensure products are clean, organised and ready for display.
- Maintain shop displays and ensure presentation remains consistent with company standards.
- Ensure health and safety requirements are maintained throughout the shop.
Team Management
- Manage and supervise retail and repair staff.
- Recruit, train, coach and develop team members.
- Organise workloads and allocate responsibilities across the team.
- Monitor staff performance and provide regular feedback and direction.
- Address performance and conduct issues in line with company procedures.
- Motivate and encourage staff to achieve operational and performance targets.
Manage. Monitor. Improve.
Performance & Financial Management
- Monitor shop performance against company targets and operational objectives.
- Analyse performance variances and identify areas requiring corrective action.
- Contribute to annual budgeting and expenditure planning.
- Monitor operational expenditure and support effective cost management.
Pricing & Promotions
- Monitor product pricing and ensure pricing is correctly implemented.
- Ensure promotions are accurately displayed and aligned with company standards.
- Monitor local market activity and identify relevant market trends.
- Monitor local competitors and report relevant changes to management.
Inventory & Stock
- Maintain accurate shop inventory and stock levels.
- Monitor product availability and identify stock requirements.
- Ensure products are properly organised and prepared for display.
- Monitor stock movement and highlight discrepancies or operational issues.
Store Standards
- Maintain company standards across the entire shop.
- Ensure displays and store presentation remain consistent with company expectations.
- Maintain appropriate health and safety measures.
- Identify operational issues and take appropriate corrective action.
Requirements
Management Experience
- Previous experience in a supervisory, management or team-lead role.
- Experience managing staff and coordinating day-to-day operations.
- Experience organising staff schedules and allocating responsibilities.
- Experience monitoring team performance and implementing improvements.
- Experience managing stock, pricing or store operations.
Professional Skills
- Strong leadership and people-management skills.
- Excellent organisation and time-management skills.
- Strong decision-making and problem-solving ability.
- Ability to manage multiple operational priorities.
- Ability to motivate, coach and develop team members.
- Strong commercial and operational awareness.
Background
- GCSEs or equivalent qualifications are expected.
- A qualification in Business, Management, Retail or a related field is desirable.
- Previous supervisory or management experience is required.
- Experience managing teams within a retail, shop, electronics or similar operational environment is advantageous.
- Experience with inventory, store operations, scheduling and performance management is desirable.
What You’ll Bring
Brighton, UK
This is a full-time, on-site Shop Supervisor position based in Brighton.
Job Features
| Job Category | Full Time |
| Last Date to Apply | 21 March, 2024 |
